Dualta Doherty, co-founder of RecWired and recruitment training platform Recwired Plus, joins the Carrot & Stick podcast to discuss building resilient teams that thrive even in challenging markets. With over a decade of recruitment experience, Dualta highlights the importance of proactive coaching, client relationships, and understanding your market's context.
Key Takeaways:
- Don't Get Caught Up in Negativity: Reframe how you present market challenges to your team. Acknowledge the situation, but don't let negativity spiral into excuses for underperformance.
- Relationships Win the Day: When things get tough, doubling down on building genuine, personalized connections with clients and candidates pays off. Ditch automation, get back to coffee meetings.
- Empower Through Coaching: Managers play a crucial role in supporting teams, especially during uncertain times. Focus on positive reinforcement, celebrate small wins, and offer guidance (especially for those less comfortable with client interactions).
- Market Context is Key: Help your team understand that while the current climate isn't as explosive as 2021-2022, success is achievable by adapting and innovating.
Dualta's Advice on Motivating in Tight Markets
Dualta stresses the importance of proactive coaching and support. Don't just focus on end-of-the-week KPIs – empower your team with the skills and confidence to build strong relationships and adapt their outreach. Recognising and celebrating effort goes a long way in boosting morale.
