Recruitment isn't just about filling roles; it's a dynamic blend of art and science. In a recent episode of the Carrot & Stick Podcast, industry titan Gary Goldsmith joined Derry to share his wealth of experience and insights.
The Evolution of Recruitment: Data, Relationships, and Contract Work
Gary was clear about the changing landscape of recruitment. "Without data, without the knowledge of data, you make really bad and ill-informed decisions," he stated. Today's recruiter needs to be commercially savvy, understanding the numbers and leveraging them for growth.
The rise of contract work has also reshaped the industry. Gary noted the importance of building strong relationships with clients in this space, highlighting that "contract people are always about building relationships with customers."Business Development: The Heartbeat of Recruitment
Effective business development (BD) is non-negotiable. Gary's advice? "Effective BD work should go on till four." This dedicated focus on BD is essential for driving growth and ensuring a steady pipeline of opportunities.
Leadership and High-Performance Cultures
Promoting top billers to managers can be a winning strategy, but Gary cautioned that it's not always a smooth transition. The key lies in selecting individuals with the right competencies and providing them with the support and training needed to manage and develop others effectively.
Creating a culture of high expectations is also paramount. "Recruitment is about growth," Gary shared. "If you're not going forwards, you're going backwards." This mindset, combined with clear targets and performance measurement, can propel a recruitment business to new heights.
Key Takeaways for Recruiters
- Embrace data: Utilise data to inform decisions and drive growth.
- Prioritise BD: Dedicate time and resources to effective business development.
- Build relationships: Foster strong connections with clients and candidates, especially in the contract space.
- Set high expectations: Create a culture of continuous improvement and growth.
- Find your passion: Remember why you love recruitment and make time for what matters outside of work.
