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In this episode, Alex Gilbert, L&D Manager at 11 Investments, points to the critical role of onboarding and employee retention. He highlights the significance of a successful onboarding process in ensuring employee satisfaction and long-term commitment. When onboarding is done poorly, employees are not adequately trained or supported, leading to dissatisfaction and increased turnover. He uses the analogy of filling up a bath but forgetting to plug the other end to illustrate the importance of effective onboarding and support in retaining employees.
Watch the full episode below:
