The rise of AI is sparking debate across industries, and recruitment is no exception. Will robots replace recruiters? In a recent Carrot & Stick podcast episode, industry veteran Andy Hallett (Recspand, Recwired, ex-SThree) cuts through the noise and offers a practical perspective on the future of recruitment. Forget the hype. Here's what really matters in recruitment today.
Key Takeaways:
- Building Back Differently: The recruitment industry needs to move beyond the "boom-bust" cycle and focus on sustainable growth strategies. "Just surviving" isn't a viable long-term plan.
- Counter-Cyclical BD is Key: Don't pull back on business development during downturns. Invest in relationships now to prepare for the upswing.
- AI as an Enabler, Not a Replacer: AI has the potential to enhance recruiter performance, but the human element – "spotting humanity" – remains crucial.
- Adapt to Change: New employment laws and evolving candidate expectations require agencies to adapt their strategies.
- Referencing is gold.
- Embrace Contract: Consider building a contract book to create more stability.
Andy Hallett, with over 25 years of experience, emphasizes the need for recruitment agencies to think strategically and proactively. He argues that relying solely on the ups and downs of the permanent placement market is a recipe for instability. Instead, agencies should focus on building strong client and candidate relationships, diversifying their revenue streams (e.g., with contract placements), and leveraging technology to improve efficiency.
Hallett highlights the importance of counter-cyclical business development. While many agencies cut back on BD during downturns, he advocates for the opposite approach. Investing in relationships now positions your agency to thrive when the market recovers.
The conversation also delves into the role of AI in recruitment. Hallett is clear: AI is a powerful tool, but it won't replace human recruiters. The ability to understand and connect with people on a personal level – what he calls "spotting humanity" – is a skill that AI can't replicate. Instead, AI should be used to empower recruiters, freeing them up from mundane tasks and allowing them to focus on building relationships. He also discusses the pros and cons of the four day week, and a tip regarding who not to hire.
The future of recruitment is about adapting to change, embracing technology strategically, and, most importantly, focusing on the human element. Andy Hallett's insights provide a valuable roadmap for recruitment agencies looking to build a resilient and successful business in the years to come.
Andy Hallett
Andy Hallett has over 25 years of experience in the recruitment industry. He spent over two decades at SThree, a global recruitment firm, where he held various leadership positions, including Investment Director. He is currently the Managing Director of Recspand, a consulting firm that helps recruitment businesses grow and scale. He is also the co-founder of Recwired, a network for recruitment founders.
