Case Study

How Ivory Group partnered with OneUp to enhance data visibility and improve productivity

Ivory Group is an award winning Australian recruitment consultancy. They specialise in industries including architecture, engineering, construction, government, healthcare, I.T., and business support. 

Ivory Group Logo (1)
SECTOR

Recruitment

LOCATION

Australia

SIZE

35 Reps

CRM

JobAdder

Challenges

Ivory Group, a specialist recruitment consultancy, was experiencing limitations with their database system.

Just some of the challenges they were facing included:


Manual data tracking and reporting

The reliance on spreadsheets for metrics tracking and reporting led to inefficiencies, inaccuracies, and a lack of real-time data visibility.

Limited customisation

The previous system lacked the flexibility to track and report on specific metrics crucial to Ivory Group's growth and performance evaluation.


Integrations issues
The inability to easily integrate timesheet data from their payroll system into their CRM hindered accurate billing and margin calculations, particularly for their temp recruitment team.
Solutions

Ivory Group implemented OneUp Sales in conjunction with their new JobAdder CRM.

OneUp’s direct integration with JobAdder and their timesheet system made it an easy decision. Here's why:


Timesheet data integration

OneUp's ability to import timesheet data from their payroll system enabled accurate billing and margin tracking, especially for their temp recruitment division.


Customisation and flexibility

OneUp offered the capability to create custom metrics and reports tailored to Ivory Group's specific needs, providing deeper insights into their performance.


User-friendly interface

The intuitive and visibility appealing dashboards in OneUp facilitated easy adoption and engagement across the team.


Improved data visibility

Real-time data access and reporting capabilities empowered both consultants and managers to track progress, identify areas for improvement, and make data-driven decisions.

[Using OneUp] just means that they’re not double handling the work anymore. Metrics are coming through nicely on a dashboard and report for them, rather than having to do it on a spreadsheet.

divya-narayan
Associate Director - Finance & Operations Divya Narayan
Results

Although still in the early stages of implementation, Ivory Group has already observed positive outcomes from adopting OneUp.


Enhanced data accuracy and compliance

The elimination of manual spreadsheets and the direct integration of timesheet data have improved data accuracy and CRM compliance.


Increased efficiency and productivity

The automation of data tracking and reporting has reduced manual effort and allowed consultants to focus more on core recruitment activities.

Improved performance visibility

Real-time dashboards and custom metrics have enabled managers to gain better insights into individual and team performance, facilitating targeted training and development initiatives.


Data-driven decision making

Access to comprehensive and accurate data has empowered Ivory Group to make more informed decisions and implement strategies to drive further growth.

I can already see the sales managers using it as a platform to try to improve performance and constantly revising the set up of OneUp sales.

divya-narayan
Associate Director - Finance & Operations Divya Narayan
Conclusion

Ivory Group's partnership with OneUp Sales has been instrumental in overcoming their data management and reporting challenges. By providing real-time data visibility, customisation options, and seamless integration capabilities, OneUp Sales has enabled Ivory Group to streamline processes, enhance performance tracking, and foster a data-driven culture within their organisation.