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“OneUp has become indispensable, empowering our team leads to make data driven decisions.”

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Richard F.

CEO | ★★★★★

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Make performance visible, engaging and motivating. Book a demo products1

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Your go-to hub for recruitment industry benchmarks.

 
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Top rated in all the right places rating
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“OneUp has become indispensable, empowering our team leads to make data driven decisions.”

Richard F. 100px
Richard F.

CEO | ★★★★★

Make performance visible, engaging and motivating. Book a demo

Performance management software

Better 1:1s, every single week

Performance management software built for recruitment. Coach turns your CRM, dialler and target data into structured 1:1s - the prep already done, the actions already tracked.

Get a demo
G2 ★★★★★ 4.9 stars · 170+ reviews

Trusted by over 400+ recruitment agencies

Brunel Fiser Jonus Group JSS Search Saragossa

How Coach works

Never prep a 1:1 again

AI-generated manager briefings pull everything into one view: live metrics, goal progress, notes, actions and more.

Managers get a tailored briefing in under 30 seconds before each meeting, saving hours in prep time while creating structured 1:1s.

Performance management software designed to Coach with context

Performance management, made effortless

AI manager briefings

The prep, done for you

Before each meeting, built-in AI reads the live data, goals and notes, then hands the manager a tailored briefing with the talking points already drafted.

OneUp Coach AI manager briefing

Data and context in one place

Everything about a desk, in one place

Live numbers sit alongside the human context - so nothing lives in a stale spreadsheet, inbox or a manager’s memory.

OneUp Coach comments and context alongside live desk data

Live KPIs in every 1:1

Coach with the numbers on the table

The desk's live CRM and dialler data sits inside the meeting - calls, CVs sent, placements against target - so feedback is specific, not generic.

Live KPIs inside a OneUp Coach 1:1

Actions carried forward

Actions that don't get forgotten

Every commitment is logged and carried into the next agenda automatically - so progress is visible between meetings and nothing relies on memory.

OneUp Coach actions carried between meetings

Coach value calculator

The hidden cost of underperformance

Unstructured 1:1s show up on reports as missed targets and avoidable churn. Set your team size, targets and salaries below - then see the annual cost of doing nothing, and what structured coaching gets back.

Number of recruiters
1500
Avg. quarterly target per recruiter
£5k£150k
Average recruiter salary annual base
£20k£100k
i

How the “Today” figures are calculated

Performance gap

  • ~50% of recruiters miss target each quarter (B2B avg ~47%)
  • Underperformers bill ~60% of target - a 40% revenue gap
  • Defaults reflect UK averages: £100k billings, £32k salary (Glassdoor 2026)

Cost of churn

  • 35% annual churn (UK recruitment avg ~43%; cross-industry 15%)
  • 6-month ramp-up at 50% for new hires; 1.5 months empty desk per leaver
  • Replacement cost at 20% of salary; ramp-up and desk tracked separately
Performance gap = recruiters × 50% × 40% × annual target
Ramp-up = churned × target × 50% × 6 ÷ 12
Empty desk = churned × target × 1.5 ÷ 12
Replacement = churned × salary × 20%

Sources: REC turnover research, Glassdoor UK (2026), KPMG & REC Report on Jobs, Forrester quota benchmarks.

How the “With Coach” figures are calculated

Recovery

  • You choose the recovery rate - default is a conservative 20%
  • Performance recovery = recovery rate × performance gap
  • Churn reduction = 1.5× recovery rate (capped 60%) - coaching reduces attrition disproportionately

Manager time & break-even

  • 1 manager per 8 recruiters, ~30 min/rec/week saved on prep & reporting (47 working weeks)
  • Coach at £15/rec/month - break-even = how few need to improve by 10%
Performance recovered = performance gap × recovery rate
Churn recovered = churn cost × min(60%, 1.5 × rate)
Mgr hours = recruiters × 0.5 hrs × 47 weeks
Break-even = licence ÷ (annual target × 10%)

Sources: REC, Glassdoor UK (2026), KPMG & REC, Forrester, plus OneUp customer data.

The cost of doing nothing

Performance gap

50% of your team miss target, billing 60% of potential

+

Cost of churn

35% annual attrition: empty desks, ramp time and replacement

Total cost, every year

= /year

Ramp-up

Empty desk

Replacement

Choose a recovery rate

Annual value recovered

per recruiter, per year

From improving performance

From reducing churn

Manager time saved

hours/year

Fewer leavers

/year

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How to get started with our sales coaching platform

Get up and running, fast.

Coach connects natively to your CRM, dialler and timesheets - so structured, data-backed 1:1s are live in weeks, with zero engineering effort on your side.

1

Step 01

Find the plan that fits

Tell us how your managers run 1:1s today and what good coaching looks like for your agency. We match you to the plan that covers it, onboarding included.

2

Step 02

We build it for you

Our implementation team connects your CRM and dialler, builds your metrics and 1:1 templates, and runs a full data check. Typical time to live is 2 to 4 weeks.*

3

Step 03

Support beyond launch

Our support team lives and breathes recruitment, and has the G2 Best Support award (2026) to prove it. With OneUp, your questions get answered by people who genuinely understand your world.

*Larger agencies may see longer implementation times, subject to operational complexity.

Get a demo Get pricing

Real results across 400+ OneUp customers

+25%

Average revenue increase, year on year

Across every agency running OneUp

4-5

months to 100% ROI, reported by customers on G2

96%

of recruiters open OneUp every single day

30+

native integrations feeding one live source of truth

Don’t just take our word for it

Aspire Recruitment Group

2x

qualified pipeline

In 12 months · +103% 1st interviews

"OneUp is helping people understand the value of why they're putting data in - and what it means to them."

Judith Pugh

Marketing Manager · Aspire

Read the case study
Strive

+80%

revenue per head

Better decisions, better coaching

"We now make much better, well-informed decisions, and coach and train people a lot more effectively."

McKenzie Powell

Operations Director · Strive

Read the case study
PSR Solutions

+58%

total placements

Reporting built into the routine

"As consultants we need clear, accessible and up-to-date data. OneUp has given us the ability to easily review our KPIs and manage our time."

Benjamin Lee

Recruitment Consultant · PSR Solutions

Read the case study
G2 ★★★★★ 4.9 out of 5 on G2 · 170+ reviews from recruitment teams

Explore our integrations

Connect the tools you already love

Native, two-way connectors for the CRMs, diallers and timesheet tools recruitment teams already run on - so every 1:1 opens on data that's already live.

Vincere Bullhorn Salesforce HubSpot Loxo Outreach Salesloft Microsoft Teams Access RSM
Vincere Bullhorn Salesforce HubSpot Loxo Outreach Salesloft Microsoft Teams Access RSM
Vincere Bullhorn Salesforce HubSpot Loxo Outreach Salesloft Microsoft Teams Access RSM
Vincere Bullhorn Salesforce HubSpot Loxo Outreach Salesloft Microsoft Teams Access RSM
Firefish JobAdder Ringover Zoho Zoom 8x8 Spott Aircall CloudCall Devyce Timesheet Portal Mercury
Firefish JobAdder Ringover Zoho Zoom 8x8 Spott Aircall CloudCall Devyce Timesheet Portal Mercury
Firefish JobAdder Ringover Zoho Zoom 8x8 Spott Aircall CloudCall Devyce Timesheet Portal Mercury
Firefish JobAdder Ringover Zoho Zoom 8x8 Spott Aircall CloudCall Devyce Timesheet Portal Mercury
See all integrations

Explore the complete OneUp platform

Sales coaching is just the start...

Competitions that run themselves

Turn that same live data into leaderboards, TV celebrations, and a floor that runs without you.

Explore gamification

Get answers in seconds, not spreadsheets

Bring your CRM, call and timesheet data together with flexible dashboards and AI-powered reports.

Explore analytics

Got questions about our sales coaching software?

How will Coach help me manage my team better?

+

Coach gives every manager the same repeatable structure: a weekly 1:1 with an agenda built from live desk data, a record of what was agreed, and actions that carry forward automatically. You'll spend less time preparing and chasing, and more time actually coaching - with the numbers to make the conversation specific.

Does Coach work with our existing CRM and dialler?

+

Almost certainly. OneUp has 30+ native, two-way integrations covering the CRMs, diallers and timesheet tools recruitment agencies actually use - Bullhorn, Vincere, JobAdder, Firefish, Salesforce, HubSpot, Ringover, CloudCall, Aircall and more. Our implementation team connects them for you, so no engineering effort is needed on your side.

How long does implementation take?

+

Typical time to live is 2 to 4 weeks. We connect your systems, build your metrics and 1:1 templates, run a full data validation, then train your managers. Larger or more complex agencies may take longer, and we'll be upfront about that before you commit.

Is Coach only for managers, or do recruiters use it too?

+

Both. Managers get the AI briefing and the agenda; recruiters see the same live numbers, the goals they agreed and the actions they own. That shared view is what makes the conversation feel like coaching rather than an audit - 96% of recruiters on OneUp open it every single day.

How is our data kept secure?

+

All data is encrypted in transit and at rest, hosted in the UK/EU, and access is controlled by role so managers only see the desks they own. We're happy to walk your IT or compliance team through our security documentation before you buy.

What does Coach cost?

+

Coach is priced per recruiter per month, with implementation and support included. Most agencies reach 100% ROI in 4-5 months. Head to our pricing page for the full breakdown, or book a demo and we'll size it against your team.

Ready when you are

Start running 1:1s your managers don't have to prep for

See Coach running on your own data. Twenty minutes, no slides, and a straight answer on what it would take to go live.