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OneUp Labs is your go-to hub for recruitment industry research. Subscribe to receive new reports released every 6-8 weeks.

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“I like that can see everything all in one place. From my own targets, to activity from colleagues, to Team Leagues, everything is simple and easy to use.”

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Leona McPhail

Head Resourcing

Podcast

Motivation in a Tough Market: Effort, Data, and Purpose

Aug 20, 2025
<span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text" >Motivation in a Tough Market: Effort, Data, and Purpose</span>
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"I think if someone's good at something, make them better at it. If they're really bad at something, you can spend so much time trying to make someone bad average when actually you can make someone who was good, great."

— Alex Gilbert
The recruitment market is currently brutal, forcing CEOs to grapple with the toughest challenge: how to retain and motivate high-performers when results are scarce. Anyone claiming to be “smashing it” right now is likely exaggerating. Host Derry Holt tackles this conflict head-on with two industry experts. Joining him are Dougie Loan, CRO of Sourcewhale, and Alex Gilbert, L&D Manager at 11 Investments.

They discuss moving past outdated metrics, the critical importance of transparent communication, and why doubling down on effort (inputs) is the key to surviving the downturn. This is the definitive guide to driving high-energy performance when standing still feels like winning.
Derry Holt
Host

Derry Holt

CEO, OneUp Sales
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Dougie Loan
Guest

Dougie Loan

CRO, Sourcewhale
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Alex Gilbert
Guest

Alex Gilbert

L&D Manager, 11 Investments
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04:13
The Tough Market Reality: Why Everyone Struggles
06:20
The Darts Analogy: Inputs vs. Skill in a Downturn
13:30
Redefining Success Metrics for Retention
24:35
Incentivizing Purpose: Moving Beyond the Gong
36:00
Coaching Strategy: Double Down on Strengths
41:00
Towards vs. Away Motivation: Designing Incentives

What we cover in this episode

Activity Over Outcomes

Learn why simply increasing effort (inputs) is the necessary first response when market conditions severely restrict results (outputs).

Honest Leadership Communication

Leaders must openly communicate shifting expectations, acknowledge the market difficulty, and prioritize account retention over immediate spend growth.

Coaching to Purpose and Retention

Shift focus from 'making money' to 'changing lives' by tying daily activity to a greater purpose, dramatically improving team motivation and resilience.

Maximize Strengths, Don't Fix Flaws

Implement a performance strategy that focuses coaching time on turning good performance into great performance, making other aspects merely serviceable.

Turn Insight Into Action

The key takeaway is clear: Visibility and engagement drive better inputs. When your teams are struggling with rejection and the market tightens, visibility into their daily effort (calls, CVs sent, interviews booked) becomes non-negotiable. Stop tracking performance solely on outdated spreadsheets.

OneUp Sales injects essential energy by gamifying the process, making inputs fun, visible, and competitive, ensuring that even during a lull, your team is hitting their activity targets. Make every effort count.
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