"Really believe the day of the general recruiter is over. You need to operate in a market where talent is very scarce."
How do you scale a 50-person recruitment agency with zero staff attrition while successfully pivoting through economic shifts? In this episode, Chris Atiyah, CEO of Engtal, shares his blueprint for building a relationship-first, highly specialised agency across multiple US niches.
He also reveals exactly how he weaponises AI—using custom ChatGPT setups to rapidly upskill junior recruiters, decode technical CVs, and maintain a culture of elite tech adoption.
What we cover in this episode
The Secret to Zero Attrition
Learn why hiring graduates up to a year in advance and hosting unconventional events like "parents' evenings" builds unshakable employee loyalty.
Niche Down to Scale Up
Discover how diversifying into highly specialised, candidate-driven markets protects your agency from economic downturns.
AI as the Ultimate Trainer
Uncover how to use ChatGPT to automatically score candidate qualification calls and rapidly teach junior staff complex technical markets.
Mastering Tech Adoption
Stop wasting money on unused software by shifting your leadership focus from the tool itself to building a culture of 100% tech adoption.
Turn Insight Into Action
Chris has proven with Engtal that a transparent, high-accountability, tech-first culture is the ultimate retention tool.
If you're ready to build that same data-driven energy in your own agency, see how OneUp Sales can make it happen.
